Cancellation and Refund Policy
At FlightTripsMart, we aim to offer the best travel experience. Yet, we know that sometimes plans change. Please see below our cancellation and refund policy:
1. Cancellation Policy:
- Cancellation needs to be requested by our customer service team via phone or email.
- Cancellation charges are based on the airline, type of fare, and timing of cancellation.
- Some tickets are non-refundable according to airline policies.
- For partially utilized tickets, refunds will be made according to airline policies.
- Service fees at FlightTripsMart are non-refundable.
For the Flexi Cancellation plan: Money Back Guarantee!
Flexi-Cancellation guarantees you to pay 100% of your money back if you cancel your tickets for any reason within the same day without any penalty. You should utilize this by 11.59 pm (EST) the same day it was bought. This service applies only to flights, and a fee of USD 14.99 per passenger will be applied.
75% of customers choose this
✅ Yes, I love to have a Flexi-Cancellation option for my flight.
✅ No thanks, I decline the Flexi Cancellation option.
Cancellation Protection
When you select the option of Best Purchase Guarantee, you are offered exclusive cancellation advantages!
Additional perks Include |
Only $14.99 (per person) |
- Cancellation without a fee and getting a full refund as well within 24 hours from booking.
- Option to lock in the cheapest and most incredible airfare before the crowd comes running after it.
- When there’s an error in the reservation, simply cancel and rebook your flights with the correct information at no additional cost.
✅ Yes, please add the benefits of Pro-Cancellation at $14.99
✅ No, I’d pass on the benefits, but I’ll consider it maybe later.
2. Refund Policy:
- Refund requests should be made via our customer support team.
- Refunds will be made within 7-21 business days, depending on the payment provider and airline.
- The refunded amount will be paid back to the original payment method.
- If the airline changes the schedule or cancels the flight, refund eligibility will be determined by airline policies.
- Refund processing fees may be charged, according to our terms and conditions.
3. No-Show Policy:
- If the passenger fails to check in for the flight, the ticket could be considered non-refundable.
- Rebooking can be done with a penalty charge, pending availability by some airlines.
4. Important Notes:
- Customers should read airline fare rules prior to reservation.
- FlightTripsMart is not liable for airline schedule changes, cancellations, or delays.
- For any inquiry related to a refund or cancellation, please write to our customer service team at support@flighttripsmart.com or call toll-free.
- FlightTripsMart has the right to change the policy at any moment without giving notice.
Taxes & Fees
When purchasing flights on FlightTripsMart.com, one needs to know about the different taxes and charges that might be attached to your ticket fare. Below is a breakdown of charges you may find:
1. Government-levied Taxes and Charges:
- U.S. Federal Excise Tax: 7.5% tax imposed on the domestic United States flight base fare.
- September 11th Security Fee: $5.60 per one-way flight, charged to help pay for the Transportation Security Administration (TSA).
- Flight Segment Tax: $4.50 per flight segment (each takeoff and landing).
- Passenger Facility Charge (PFC): $3.00 to $4.50 per departing airport, varying by airport, to aid in the improvement of infrastructure.
- International Taxes and Fees: Surcharges levied by foreign governments that may range quite substantially based on destination.
2. Carrier-Imposed Fees:
- Fuel Surcharges: These fees may be charged by airlines to balance fuel price fluctuations. The fee differs by carrier and route.
- Administrative Fees: Fees that airlines or booking sites might charge for handling reservations or other services.
3. FlightTripsMart.com Service Fees:
- Online Air Transaction Service Fees: A transaction service fee of up to $200.00 per individual may be charged for booking online airfares.
- Contact Center Booking Charges: Booking charges for reservations booked over the contact center could be greater than online bookings.
Please note that all the fares for the flights indicated are subject to modification at any given moment and are variable depending on date, time, destination city, and originating city. Any additional fees, such as administrative fees and taxes, are all factored into the fare for the flight. Please read the complete Terms & Conditions on the site for details of any added charges that may apply.
For any queries or assistance, you can reach FlightTripsMart.com at:
- Toll-Free: 1-800-720-3288
- Email: support@flighttripsmart.com
Our Service Fees
At FlightTripMark, we offer seamless flight bookings with transparent service fees.
- Flight Booking: $5-$30 (domestic) and $10-$50 (international) per passenger.
- Changes & Modifications: Date/time changes cost $25-$75, and name corrections $10-$50.
- Cancellations & Refunds: Domestic cancellations range from $15 to $15-$50 and international from $25 to $100, plus airline fees.
- Special Services: Seat selection $10-$30, baggage assistance $15-$40, priority support $20.
Service fees are non-refundable and apply in addition to airline charges. Contact our 24/7 support team for assistance. Book with FlightTripMark for a hassle-free experience!
Customer Support
At FlightTripsMart, we prioritize customer satisfaction by offering 24/7 support to ensure a smooth travel experience. Whether you need help with flight bookings, modifications, cancellations, or general inquiries, our dedicated support team is here to assist you.
How We Can Help
- Flight Bookings & Reservations—Assistance with new bookings, seat selection, and special requests.
- Changes & Cancellations—Modify travel dates, correct names, or cancel flights per airline policies.
- Refund & Compensation Assistance—Guidance on refund eligibility and claim processing.
- Baggage & Check-in Support—Help with baggage policies and online check-in.
Ph. No.: 1-800-720-3288
Email: support@flighttripsmart.com
Website: www.flighttripsmart.com